Support
For info on Sizing, please refer to the Size Guide.

GARMENT CARE

TEES

  • Machine wash 40º (inside out with like colours)
  • Only use non-chlorine bleach
  • Tumble dry medium heat
  • Iron on low heat (do NOT iron decoration)

SWEATSHIRTS & HOODIES

  • Machine wash 30º (permanent press cycle / inside out with like colours)
  • Do NOT bleach
  • Tumble dry low heat
  • Iron on low heat (do NOT iron decoration)
  • Do NOT dry clean

SHIPPING

In most cases, our products are made to order by a North West-based company and are therefore not held in stock.

For garments that are printed to order, there is a production lead time of up to 3 days before shipping. Orders from within the UK or overseas Zones 1-3 ship via Royal Mail Tracked. Orders from overseas countries that fall outside of Zones 1-3 ship via standard Royal Mail shipping. (See below for International Shipping Zones)

You will receive notification by email or by text when your order has been fulfilled.

After this notification, please allow the following shipping times as a guide for when deliveries should arrive:

Royal Mail Tracked
UK = 1-3 working days
International Zone 1 = 4-6 working days
International Zone 2 = 4-6 working days
International Zone 3 = 3-10 working days

Royal Mail (Standard shipping)
Europe = 6-8 working days
Rest of World = 7-15 working days

 

International Shipping Zones

Zone 1
Croatia, France, Netherlands, Spain, Sweden

Zone 2
Belgium, Cyprus, Germany, Greece, Ireland, Italy, Lithuania, Poland

Zone 3
Australia, Austria, Canada, Czech Republic, Denmark, Finland, Latvia, Malta, New Zealand, Portugal, USA

 

The Redmen TV is not responsible for any customs duties or fees incurred on international deliveries, nor liable for any lost items while in international transit. At our discretion, we may offer to replace or refund lost items.

The Redmen TV is not responsible, nor liable for any orders that are returned to us by your local postal service, due to being ‘undeliverable’, ‘unclaimed’ or ‘refused’ etc. At our discretion, we may offer to refund such orders, either in part or in full. Alternatively, we may offer to resend the package although this may be subject to the customer paying an additional shipping fee.

If you have still not received your order within 21 days of placing it, please make sure you contact us so we can help you trace it before it is automatically returned to us. Typically, it will be held at your local post office / depot for a limited period, until you arrange collection or re-delivery.

PAYMENT

Our shop accepts Secure payments by:
  • Paypal
  • Credit card via Stripe

EXCHANGES & RETURNS

  • To arrange an exchange or return you must contact us directly within 7 days of delivery.
  • To qualify for an exchange or refund items must be returned to us in a reselling condition (i.e. unwashed, unworn, unaltered, etc.).
  • When requesting an exchange or a refund for an item that you have mistakenly ordered (e.g. clothing is too small or too large) you must return the goods at your own cost.
  • Items marked as Final Sale do not apply for any exchanges or returns.

SECURITY

  • This store uses Paypal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

ENQUIRIES

Find us online
Merch Enquiries

For all business enquiries relating to your order, or our products, please contact:

[email protected]

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